Isabella Oliver Reviews

I’ve had a round of subscription clothing, and I love it! I’m 30 weeks pregnant, and feel like it’s been ages since I was wearing things that looked and felt nice… feels like a bit of a return to normal humanity. Everything’s great quality, and a nice fit (with some room still to grow!). The only problem is going to be returning the clothes…!

Clothes arrived went and smelling moldy.

While the box was dry, all the clothes arrived damp and smelly. After two-ish weeks of waiting it was incredibly disappointing.

I returned my dress by mail on May 30 2022. Today is July 14. I have not heard anything back from the company regarding my refund. I hope i get a response to my email inquiry soon!

Very happy that the sizing guide is accurate and consistent across the various items. First experience where I have nothing to return!

30weeks, size 3 - 5'7", 34D, 185lbs (pre-pregnancy - US size 4/6, 34B, 145lbs)

Bought a lovely dress for my daughter. Beautiful quality of material and print. Good fit to size. Packaged well. Inside garment protected with generous tissue paper. Arrived quicker than anticipated. Very impressed

Beautiful dress well constructed.

Good overall experience & nice quality clothing. However, refunds could be quicker. 14 working days is quoted which is almost up & I’m still waiting.

Ordering was straight forward and the delivery was quick with good communication. The parcel arrived beautifully presented.

Ordered a pre-loved top for my daughter as the stuff on the website looks lovely but we wanted to check the quality and fit before buying any more as it's not the cheapest.

Came quickly, in great condition, beautifully and sustainably wrapped. Fabric was very comfortable.

Only thing about preloved maternity clothes you should remember (which is obvious really) is that someone has probably worn it to the 9 month stage, so if it's stretchy then the waist might be a bit loose for earlier stage pregnancies!

We will definitely be ordering more.

I returned a maternity dress as I did not like it enough to warrant the price tag. It's been two weeks since they emailed to say they had received my return but they still haven't refunded me. I don't understand why it's taking so long - they imply covid is causing delays in their original email but companies using covid as an excuse now is just a cop out for poor service.

Update. At the same time as posting this review I contacted the brand to complain about the delay. I received a response same day saying they were sorry and had processed the refund. It took 4 days to show in my account but I have now been refunded. I like to support small businesses but I think this time the long delay and lack of communication didn't help! Just be aware of refund times if ordering.

For first order poor communication, infact no communication of my delayed delivery. I had to call them 3 times, where I wasn’t given any information on when I’d receive m order. For my second order I ordered a dress in advance of it being available, they stated I’d be charged on delivery in a months time but charged me immediately. Nice clothes, poor service.

Quick delivery, all items well packed in plastic free packaging.

Easy ordering, prompt and efficient delivery. Good quality clothing at competitive prices.

Great products and really good customer care, any problems resolved very quickly - cannot fault their service.

$21 for a return?? You have got to be out of your mind.